Mulago National Referral Hospital has defended its handling of the late John Baptist Kakooza’s treatment, following public criticism and a viral video alleging medical negligence.
Hospital Executive Director Dr. Byanyima K. Rosemary dismissed claims of fault in Kakooza’s death, reaffirming the quality of care he received.
According to the hospital, Kakooza was admitted to Ward 6B, Mulago’s private wing, on April 9, 2025, after being referred from Nsambya Hospital. He was treated for multiple illnesses until his discharge on May 6, 2025, and later passed away on May 17 at Mukwaya General Hospital.
Justice Irene Mulyagonja, his widow, criticized the hospital for failing to provide essential medical supplies and timely tests, describing the experience as “frustrating and humiliating.”
Dispute Over NG Tubes and Insulin Availability One of Justice Mulyagonja’s key concerns was the alleged unavailability of a nasogastric tube (NGT) and insulin when her husband needed them most.
Mulago Hospital refuted this claim, stating that Kakooza’s attendant initially rejected the NGT intervention, only accepting it six days later after medical advice. The hospital also emphasized that insulin was available and was administered by the nurse on duty, with the patient’s son present.
Additionally, the hospital clarified that several laboratory tests were conducted during Kakooza’s stay and completed on time to guide treatment decisions, countering Mulyagonja’s assertion that a simple blood count test took 24 hours.
Patient’s Condition Before Discharge Mulago outlined Kakooza’s gradual improvement under their care. After initial resistance to treatment, he responded well to feeding through the NGT and resumed medication.
The hospital reported that his condition stabilized, vital signs returned to normal, and he was able to communicate and sit in bed before his discharge.
“He looked brighter, exchanged pleasantries with staff, and even expressed gratitude for the service,” the hospital stated. He was discharged in a wheelchair with an NGT in place and scheduled for a follow-up review.
Commitment to Quality Care Amid Criticism Addressing the backlash, Dr. Byanyima assured the public of Mulago’s dedication to high standards in patient care.
“We are committed to delivering specialized healthcare services underpinned by medical technology and a patient-centered approach,” she stated.
The hospital maintained that all protocols and guidelines were followed in managing Kakooza’s case.
